Cash on delivery (COD)
The courier collects the order amount from the recipient and we pay it out to you in cash at our warehouse in Chișinău. The fee is 3% of the amount collected: a parcel of up to 2 kg in Chișinău with 1,000 MDL cash on delivery costs 50 MDL + 30 MDL = 80 MDL.
| Cash on delivery | COD fee | Total in Chișinău | Total outside Chișinău |
|---|---|---|---|
| 200 MDL | 6 MDL | 56 MDL | 76 MDL |
| 500 MDL | 15 MDL | 65 MDL | 85 MDL |
| 1,000 MDL | 30 MDL | 80 MDL | 100 MDL |
| 2,500 MDL | 75 MDL | 125 MDL | 145 MDL |
Prices updated 30 September 2026. Page updated 21 October 2026. Standard prices in Moldovan lei (MDL). Sellers with a contract may have individual prices.
How much does cash on delivery cost?
3% of the amount collected from the recipient, on top of the delivery price. For a parcel in Chișinău with 1,000 MDL cash on delivery, the fee is 30 MDL and the delivery costs 80 MDL in total.
How do I receive the cash collected on delivery?
In cash, at our warehouse in Chișinău. Our accountant prepares the payout and you collect it, signing with an identity document.
Bank transfer is not available yet. Delivery charges for returned parcels are deducted from the payout.
Who holds the money until it is paid out?
The courier hands the cash in at the cash desk of our warehouse in Chișinău, where it is counted and recorded against each parcel. Your account shows every payout with the parcels it covers.
What if the recipient pays less than the cash-on-delivery amount?
The 3% fee is charged on the amount actually collected. If the recipient pays 800 MDL of a 1,000 MDL COD, the fee drops to 24 MDL and the delivery costs 74 MDL instead of 80 MDL.
What do I pay if the recipient keeps only part of the order?
The delivery, plus 3% of the amount collected, plus the delivery price once more for the returned part. If the recipient keeps goods worth 500 MDL, you pay 50 MDL + 15 MDL + 50 MDL = 115 MDL.
The refused items come back to our warehouse in Chișinău, where you collect them.
What do I pay if the recipient refuses the parcel?
Only the delivery, without the cash-on-delivery fee: 50 MDL for a parcel up to 2 kg in Chișinău, instead of 80 MDL with 1,000 MDL cash on delivery.
The parcel comes back to our warehouse in Chișinău.